ABOUT US

What Sets us apart from other play spaces

Our family-owned and operated space features a clean, imaginative play area for young children and a full coffee bar for adults. No more worrying about what to do on all those too rainy, too hot, or too cold days!

Our goal is to make sure adults have just as much fun as the kids!

Common Questions: 

How much do I pay to play?

We charge $12 per child, beginning at 6 months of age. Children under 1 are free WITH a paid sibling. Adults are always free! Each play pass includes re-entry for the entire day. We have plenty for even very young babies to do, even if they’re not yet crawling!

What are your open play hours?

We are open from 9-3 Monday through Friday and from 9-12 on Saturdays.

Our hours may change seasonally, so be sure to visit our Facebook page for the most up-to-date open-play hours.

Is the play pass good all day?

Yes, once you purchase a play pass, you can stay and play as long as you like, during open hours. Also included is same day re-entry, because we understand that many little ones can only enjoy playing in shorter intervals.

Does your facility enforce a play area capacity?

Yes! We make sure the play area is as comfortable as possible at all times. Our play-area has a capacity of approximately 25 children, depending on the ages. We ask ourselves “Will adding one more child detract from the experience of all guests?” before going over that number. If we are on a wait, we allow families to wait in the café area until another family leaves. Please ask about activities and books available in the cafe if you have to wait!

Outside food – may we bring in our own food?

Yes! We will have snacks available for purchase, but we are also parents and understand that our offerings won’t work for everyone. We do ask that all beverages (other than bottles and such, of course!) consumed at our facility are purchased in our café. We will have complimentary water, and warm water for safely warming bottles. Just ask! You may also NOT bring in a birthday cake or cupcakes during open-play hours.

My child has allergies and/or food sensitivities. What will you have for us?

We strive to provide as many options as possible, including those with allergies. In order to ensure we can accommodate you, please call at least 24 hours prior to your visit and we’ll do our best to make it happen! We will pay attention to frequently requested items and have them more readily available if needed.

I'm breastfeeding. Will you have accommodations for me?

We encourage you to feed your child wherever and however you feel comfortable, but please ask if you’d like more privacy.

Can I have my child’s birthday party during regular open play hours at the café without going through the booking process?

We do not allow parties of any kind during our normal business hours. We, of course, allow birthday playdates, but we draw a strict line at bringing in any outside catering, decorations, gifts, or re-arranging tables in the cafe to accommodate your “party”. Doing so may result in you being asked to leave.

I have multiple children. Do I have to pay the same rate for all of them?

You don’t need to! We have discounted rates for families with more than one child if you purchase a package of passes or membership. Remember, adults are always FREE!

I have an infant. Do we pay to play as well?

If your infant will be using our play area (our sectioned-off crawler area is recommended for ages 6 months and up, but will have some toys for the younger babies to use as well!), we’ll ask you to purchase a play pass for them. If they are tagging along while big brother or sister plays and the infant won’t be playing, they can hang with their caregiver for free. We welcome and encourage baby-wearing here!

I have a child that is older than 6. Can they come too?

Of course! Our rule of thumb is if your child is playing, we ask you to pay for them to do so. If your older child remains in the café or is assisting a younger sibling with play, there is no charge. We have activities such as board games for their enjoyment in the café area. While older children are not permitted to use any of our play equipment themselves, they can help a younger friend or sibling play. If they use or abuse the play equipment, however, we will ask them to exit the play area and instead sit in the café. 

May I use my friends membership card or give mine to a friend to use?

Memberships MUST be used within an immediate family only. You may not allow other families to use your passes at any time, even if they are visiting with you. They will need to fill out their own agreement and purchase whichever pass they like.

Do you accept cash and cards?

Yes, we accept cash and all major cards including American Express. We do not accept personal checks and we do not accept bills over $50.

I like the idea of the café area/parents lounge, but what if I want to use the play area with my child?

That’s great! We encourage caregivers to play with their child as much as they like, and caregivers have full (socks-only) access to the play area. We have seating inside of our play areas for parents whose children prefer they stay close. We also have seating inside of our baby area. If your child is more independent, enjoy our café space where you’ll still enjoy a full view of the play area!

Do adults and children have to take off their shoes?

In our café, please feel free to wear your shoes. Outside of our play area, we have cubbies for shoes. Our play area is strictly SOCKS ONLY. No shoes, no bare feet! If you forget your socks, don’t worry!  We have socks to purchase and keep for adults and children.  We allow car seats and baby carriers in the play area but do not permit strollers. Feel free to leave strollers in the café or hallway. For our friends with different abilities who require the use of a stroller or wheeled device, we will clean your wheels before entering the play area.

864-409-2320

ALLISON@VILLAGEPLAYSC.COM

4 HOWARD CREEK DR., FOUNTAIN INN, SC 29644